Where the Mountain Meets the City, フェラーラ

Switching on and off air conditioning and heating is subject to compliance with current Italian legislation (DPR 16/04/2013 n.74, DM 383 - 6/10/2022).
Summer: the average air temperature must not get below 26°C (78,8 °F) for all kinds of buildings
Winter: the weighted average of the air temperatures must not exceed 20°C (66,2 °F). Time and period of operation depend on the climatic zone defined by the standard.
Ferrara Climatic Zone E: 13 hours a day from October 22th to April 7th

To ensure the security of your personal data, 7 days before your arrival you will receive instructions to register your documents via our Guest Portal and pay the Tourist Tax due to the Municipality of Ferrara.
We need such procedure to verify your ids and docs and in order to send info to the police service "Alloggiati Web" which is Italian procedure to host guest in italy.
You can find all the information on the official website alloggiatiweb.poliziadistato

NB: You must complete the document registration and online check-in process in order to receive instructions and gain access to the apartment.

We are available by phone at the following times:
10 a.m. to 12:30 p.m. and 2 p.m. to 8 p.m. Monday through Saturday
3 p.m. to 8 p.m. on Sundays

KEY COLLECTION:
Key collection is at our CLEANBNB Ferrara office at 52 Frescobaldi Street from 3 p.m. to 7 p.m.
After 7 pm in SELF CHECK IN mode (with keybox).
Possibility to check in at the office from 8 p.m. to 10 p.m. at a cost of 30 euros.ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。
到着予定時刻をに事前に連絡してください。
チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。