Highlights
Parking directly at the property
Pets are welcome
Complimentary wi-fi property-wide
Airport shuttle service
Daily room cleaning service
Luxurious spa and wellness centre
Breakfast options include a buffet, American, and vegetarian selections. The Zámek Lužec Spa & Wellness Resort features a restaurant that serves Indian, local, and European dishes. Requests for vegetarian, dairy-free, and gluten-free meals can be accommodated.
Located in Karlovy Vary, the resort is 17 km from Market Colonnade. It offers amenities such as a fitness center, complimentary private parking, a garden, and a communal lounge. Guests can take advantage of ski storage, a bar, and barbecue facilities. The spa and wellness center includes an indoor pool, sauna, hot tub, and a terrace.
This 4-star hotel provides opportunities for table tennis and darts, with the surrounding area being popular for hiking and skiing.
The 24-hour front desk staff speaks Belarusian, Czech, German, and English, ready to assist with local information.
Rooms at the hotel feature a seating area, flat-screen TV with satellite channels, a safety deposit box, and a private bathroom equipped with a shower, complimentary toiletries, and a hairdryer. Each room is also furnished with a refrigerator.
Mill Colonnade is located 17 km from the resort, while Hot Spring is 18 km away. Karlovy Vary International Airport is 23 km from the property, which offers a paid airport shuttle service.
Important information
Please note that due to ongoing repairs at the intersection Nejdek > Děpoltovice, a detour is currently being conducted through the village of Fojtov. Please follow the pointers.Please inform in advance of your expected arrival time. At Zámek Lužec Spa & Wellness Resort, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Zámek Lužec Spa & Wellness Resort, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Zámek Lužec Spa & Wellness Resort, all special requests are subject to availability and may incur additional charges.
Room Types
Standard Double Room Description, photos, price, amenities
See photos of the Standard Double Room
Room standards
- seating area,
- soundproofed rooms,
- pool towels (in room),
- non-feather pillow (synthetic),
- clothes rack,
- work desk,
- safe deposit box,
- hypoallergenic pillow,
- waste bin,
- wardrobe/closet,
- bedside socket,
- cleaning supplies (e.g., for kitchenette),
- heating,
- hypoallergenic room,
- hardwood/parquet flooring
Sanitary facilities
- toilet paper,
- bathtub or shower,
- toilet,
- body soap,
- slippers,
- shower,
- bathrobe,
- complimentary toiletries,
- private bathroom,
- hairdryer,
- shampoo
Property technology & media
- satellite tv channels,
- television (tv),
- flat-screen tv,
- radio,
- telephone,
- cable tv channels
Dining & bars
- refrigerator,
- wine glasses
Paid extra services
- bed linen,
- towels/bed linen (extra charge if not standard),
- key card access,
- alarm clock,
- wake-up service,
- towels,
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
This twin/double room features bathrobes.
Suite Double Room Description, photos, price, amenities
See photos of the Suite Double Room
Room standards
- wardrobe/closet,
- non-feather pillow (synthetic),
- fan,
- hypoallergenic pillow,
- seating area,
- safe deposit box,
- waste bin,
- work desk,
- pool towels (in room),
- bedside socket,
- sofa,
- baby cot/crib,
- hypoallergenic room,
- cleaning supplies (e.g., for kitchenette),
- heating,
- soundproofed rooms,
- hardwood/parquet flooring,
- clothes rack
Sanitary facilities
- conditioner,
- slippers,
- bathrobe,
- complimentary toiletries,
- toilet,
- shower,
- shampoo,
- body soap,
- hairdryer,
- bathtub or shower,
- private bathroom,
- bathtub,
- shower cap,
- toilet paper
Property technology & media
- flat-screen tv,
- telephone,
- satellite tv channels,
- radio,
- television (tv),
- cable tv channels
Dining & bars
- tea and coffee making facilities,
- dining area,
- refrigerator,
- wine glasses,
- dining table
Paid extra services
- lockers (in shared rooms/hostels),
- towels,
- wake-up call/alarm clock,
- alarm clock,
- bed linen,
- towels/bed linen (extra charge if not standard),
- key card access,
- wake-up service
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room),
- entire unit wheelchair accessible
Property safety & security
Special services & concierge
- free spa access (depending on room type),
- free gym access (depending on room type)
This suite has a satellite TV and bathrobe.
Suite Twin Room Description, photos, price, amenities
See photos of the Suite Twin Room
Room standards
- waste bin,
- seating area,
- hypoallergenic pillow,
- bedside socket,
- non-feather pillow (synthetic),
- pool towels (in room),
- soundproofed rooms,
- safe deposit box,
- clothes rack,
- fan,
- heating,
- baby cot/crib,
- work desk,
- sofa,
- hardwood/parquet flooring,
- cleaning supplies (e.g., for kitchenette),
- wardrobe/closet,
- hypoallergenic room
Sanitary facilities
- shower,
- slippers,
- shampoo,
- conditioner,
- complimentary toiletries,
- private bathroom,
- bathrobe,
- body soap,
- toilet paper,
- shower cap,
- hairdryer,
- bathtub or shower,
- toilet
Property technology & media
- telephone,
- radio,
- flat-screen tv,
- satellite tv channels,
- cable tv channels,
- television (tv)
Dining & bars
- tea and coffee making facilities,
- wine glasses,
- dining area,
- dining table,
- refrigerator
Paid extra services
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- alarm clock,
- key card access,
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up service,
- bed linen
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit provides 2 beds.
Double Room Description, photos, price, amenities
See photos of the Double Room
Room standards
- bedside socket,
- cleaning supplies (e.g., for kitchenette),
- waste bin,
- soundproofed rooms,
- pool towels (in room),
- wardrobe/closet,
- hardwood/parquet flooring,
- safe deposit box,
- hypoallergenic room,
- seating area,
- hypoallergenic pillow,
- work desk,
- heating,
- non-feather pillow (synthetic)
Sanitary facilities
- shampoo,
- body soap,
- bathrobe,
- private bathroom,
- toilet paper,
- bathtub or shower,
- slippers,
- toilet,
- hairdryer,
- complimentary toiletries,
- shower
Property technology & media
- satellite tv channels,
- cable tv channels,
- flat-screen tv,
- television (tv),
- radio,
- telephone
Dining & bars
- wine glasses,
- refrigerator
Paid extra services
- wake-up service,
- wake-up call/alarm clock,
- alarm clock,
- key card access,
- lockers (in shared rooms/hostels),
- bed linen,
- towels/bed linen (extra charge if not standard),
- towels
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit is equipped with 1 bed.
Single Room Description, photos, price, amenities
See photos of the Single Room
Room standards
- hypoallergenic room,
- cleaning supplies (e.g., for kitchenette),
- safe deposit box,
- work desk,
- seating area,
- wardrobe/closet,
- soundproofed rooms,
- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- bedside socket,
- hypoallergenic pillow,
- heating,
- pool towels (in room),
- clothes rack,
- waste bin
Sanitary facilities
- body soap,
- shampoo,
- bathrobe,
- complimentary toiletries,
- toilet paper,
- slippers,
- bathtub or shower,
- hairdryer,
- private bathroom,
- toilet,
- shower
Property technology & media
- flat-screen tv,
- satellite tv channels,
- television (tv),
- telephone,
- cable tv channels,
- radio
Dining & bars
- wine glasses,
- refrigerator
Paid extra services
- bed linen,
- alarm clock,
- towels,
- key card access,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- lockers (in shared rooms/hostels),
- wake-up service
Location & local attractions
- landmark view,
- view,
- garden view
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
This single room has a bathrobe and satellite TV.
Deluxe Double Room Description, photos, price, amenities
See photos of the Deluxe Double Room
Room standards
- heating,
- cleaning supplies (e.g., for kitchenette),
- wardrobe/closet,
- baby cot/crib,
- seating area,
- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- waste bin,
- safe deposit box,
- fan,
- bedside socket,
- interconnecting rooms available,
- hypoallergenic room,
- work desk,
- pool towels (in room),
- soundproofed rooms,
- clothes rack,
- hypoallergenic pillow
Sanitary facilities
- shower,
- toilet paper,
- hairdryer,
- body soap,
- private bathroom,
- complimentary toiletries,
- bathtub or shower,
- bathrobe,
- shampoo,
- toilet,
- slippers
Property technology & media
- television (tv),
- flat-screen tv,
- satellite tv channels,
- cable tv channels,
- radio,
- telephone
Dining & bars
- refrigerator,
- wine glasses
Paid extra services
- towels,
- towels/bed linen (extra charge if not standard),
- alarm clock,
- wake-up service,
- wake-up call/alarm clock,
- bed linen,
- key card access,
- lockers (in shared rooms/hostels)
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
Property safety & security
Special services & concierge
- free spa access (depending on room type),
- free gym access (depending on room type)
This twin/double room has a bathrobe and satellite TV.
Deluxe Triple Room with Kingsize Bed Description, photos, price, amenities
See photos of the Deluxe Triple Room with Kingsize Bed
Room standards
- clothes rack,
- soundproofed rooms,
- pool towels (in room),
- heating,
- baby cot/crib,
- hardwood/parquet flooring,
- work desk,
- waste bin,
- cleaning supplies (e.g., for kitchenette),
- bedside socket,
- seating area,
- hypoallergenic pillow,
- safe deposit box,
- hypoallergenic room,
- wardrobe/closet,
- non-feather pillow (synthetic)
Sanitary facilities
- slippers,
- shampoo,
- body soap,
- complimentary toiletries,
- hairdryer,
- toilet,
- bathtub or shower,
- shower,
- private bathroom,
- bathrobe,
- toilet paper
Property technology & media
- satellite tv channels,
- cable tv channels,
- telephone,
- radio,
- flat-screen tv,
- television (tv)
Dining & bars
- refrigerator,
- wine glasses
Paid extra services
- towels/bed linen (extra charge if not standard),
- wake-up service,
- wake-up call/alarm clock,
- key card access,
- alarm clock,
- lockers (in shared rooms/hostels),
- towels,
- bed linen
Location & local attractions
Accessibility for disabled guests
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free spa access (depending on room type),
- free gym access (depending on room type)
This triple room features bathrobe
Apartment Description, photos, price, amenities
See photos of the Apartment
Room standards
- pool towels (in room),
- fireplace,
- hardwood/parquet flooring,
- waste bin,
- safe deposit box,
- non-feather pillow (synthetic),
- clothes rack,
- soundproofed rooms,
- wardrobe/closet,
- work desk,
- cleaning supplies (e.g., for kitchenette),
- baby cot/crib,
- hypoallergenic room,
- sofa,
- bedside socket,
- seating area,
- heating,
- hypoallergenic pillow
Sanitary facilities
- body soap,
- conditioner,
- bathtub or shower,
- hairdryer,
- complimentary toiletries,
- shower,
- bathtub,
- toilet paper,
- additional toilet,
- toilet,
- slippers,
- shower cap,
- private bathroom,
- shampoo,
- bathrobe
Property technology & media
- cable tv channels,
- radio,
- satellite tv channels,
- television (tv),
- flat-screen tv,
- telephone
Dining & bars
- wine glasses,
- refrigerator,
- kitchenware,
- kitchenette,
- fruit basket (charges may apply),
- dining table,
- dining area,
- tea and coffee making facilities,
- wine or champagne (charges may apply)
Paid extra services
- lockers (in shared rooms/hostels),
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up service,
- bed linen,
- key card access,
- alarm clock,
- wake-up call/alarm clock
Location & local attractions
- landmark view,
- view,
- garden view
Accessibility for disabled guests
- ground floor unit,
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
This apartment has satellite TV and bathrobe.
Standard Twin Room Description, photos, price, amenities
See photos of the Standard Twin Room
Room standards
- seating area,
- work desk,
- bedside socket,
- hardwood/parquet flooring,
- soundproofed rooms,
- hypoallergenic pillow,
- waste bin,
- cleaning supplies (e.g., for kitchenette),
- non-feather pillow (synthetic),
- heating,
- hypoallergenic room,
- clothes rack,
- wardrobe/closet,
- pool towels (in room),
- safe deposit box
Sanitary facilities
- private bathroom,
- toilet paper,
- hairdryer,
- body soap,
- slippers,
- shampoo,
- toilet,
- bathrobe,
- shower,
- complimentary toiletries,
- bathtub or shower
Property technology & media
- telephone,
- satellite tv channels,
- television (tv),
- cable tv channels,
- radio,
- flat-screen tv
Dining & bars
- wine glasses,
- refrigerator
Paid extra services
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- towels,
- key card access,
- alarm clock,
- lockers (in shared rooms/hostels),
- wake-up service,
- bed linen
Location & local attractions
Accessibility for disabled guests
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room offers soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit provides 2 beds.
Deluxe Twin Room Description, photos, price, amenities
See photos of the Deluxe Twin Room
Room standards
- heating,
- soundproofed rooms,
- hypoallergenic pillow,
- work desk,
- waste bin,
- interconnecting rooms available,
- cleaning supplies (e.g., for kitchenette),
- seating area,
- bedside socket,
- hypoallergenic room,
- hardwood/parquet flooring,
- wardrobe/closet,
- clothes rack,
- safe deposit box,
- baby cot/crib,
- pool towels (in room),
- fan,
- non-feather pillow (synthetic)
Sanitary facilities
- bathtub or shower,
- complimentary toiletries,
- shampoo,
- body soap,
- shower,
- toilet,
- slippers,
- toilet paper,
- hairdryer,
- bathrobe,
- private bathroom
Property technology & media
- cable tv channels,
- flat-screen tv,
- satellite tv channels,
- radio,
- television (tv),
- telephone
Dining & bars
- refrigerator,
- wine glasses
Paid extra services
- lockers (in shared rooms/hostels),
- wake-up service,
- key card access,
- alarm clock,
- towels,
- bed linen,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room offers soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit is furnished with 2 beds.
Deluxe Triple Room Twin Bed Description, photos, price, amenities
See photos of the Deluxe Triple Room Twin Bed
Room standards
- heating,
- clothes rack,
- work desk,
- seating area,
- bedside socket,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- cleaning supplies (e.g., for kitchenette),
- hardwood/parquet flooring,
- pool towels (in room),
- waste bin,
- wardrobe/closet,
- safe deposit box,
- hypoallergenic room,
- baby cot/crib,
- soundproofed rooms
Sanitary facilities
- slippers,
- body soap,
- toilet,
- shampoo,
- private bathroom,
- bathrobe,
- complimentary toiletries,
- toilet paper,
- bathtub or shower,
- hairdryer,
- shower
Property technology & media
- cable tv channels,
- radio,
- television (tv),
- satellite tv channels,
- flat-screen tv,
- telephone
Dining & bars
- wine glasses,
- refrigerator
Paid extra services
- alarm clock,
- wake-up service,
- key card access,
- bed linen,
- wake-up call/alarm clock,
- lockers (in shared rooms/hostels),
- towels/bed linen (extra charge if not standard),
- towels
Location & local attractions
Accessibility for disabled guests
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious triple room provides soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit provides 3 beds.
Special Offer - Double or Twin Room with Wellness Package Description, photos, price, amenities
See photos of the Special Offer - Double or Twin Room with Wellness Package
Room standards
- seating area,
- hypoallergenic room,
- heating,
- clothes rack,
- hardwood/parquet flooring,
- work desk,
- waste bin,
- cleaning supplies (e.g., for kitchenette),
- pool towels (in room),
- soundproofed rooms,
- safe deposit box,
- wardrobe/closet,
- hypoallergenic pillow,
- bedside socket,
- non-feather pillow (synthetic)
Sanitary facilities
- toilet,
- shampoo,
- bathrobe,
- complimentary toiletries,
- body soap,
- toilet paper,
- shower,
- slippers,
- hairdryer,
- private bathroom,
- bathtub or shower
Property technology & media
- flat-screen tv,
- satellite tv channels,
- radio,
- television (tv),
- telephone,
- cable tv channels
Dining & bars
- wine glasses,
- refrigerator
Paid extra services
- towels,
- key card access,
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- bed linen,
- wake-up service,
- alarm clock
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Special services & concierge
- free gym access (depending on room type),
- free spa access (depending on room type)
This package includes:
- 2x partial body massage
- 2x spa bath of your choice
- 2x oxygen therapy
Duplex Superior Twin Room Description, photos, price, amenities
See photos of the Duplex Superior Twin Room
Room standards
- heating,
- safe deposit box,
- cleaning supplies (e.g., for kitchenette),
- non-feather pillow (synthetic),
- hardwood/parquet flooring,
- pool towels (in room),
- wardrobe/closet,
- sofa,
- hypoallergenic room,
- bedside socket,
- work desk,
- soundproofed rooms,
- seating area,
- hypoallergenic pillow,
- waste bin
Sanitary facilities
- toilet,
- private bathroom,
- shower,
- bathtub or shower,
- body soap,
- complimentary toiletries,
- toilet paper,
- shampoo,
- bathrobe,
- slippers,
- hairdryer
Property technology & media
- telephone,
- flat-screen tv,
- satellite tv channels,
- television (tv),
- cable tv channels,
- radio
Dining & bars
- refrigerator,
- tea and coffee making facilities,
- wine glasses,
- kitchenware,
- kitchenette
Paid extra services
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- bed linen,
- alarm clock,
- key card access,
- wake-up service,
- towels,
- lockers (in shared rooms/hostels)
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by stairs only (to room),
- lift access (to room)
Property safety & security
Special services & concierge
- free spa access (depending on room type),
- free gym access (depending on room type)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The spacious twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit provides 2 beds.
Choose your ideal room at Zámek Lužec Spa & Wellness Resort
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Single Room
- Standard Double Room
- Deluxe Double Room
- Deluxe Triple Room with Kingsize Bed
- Apartment
- Suite Double Room
- Standard Twin Room
- Deluxe Twin Room
- Suite Twin Room
- Deluxe Triple Room Twin Bed
- Special Offer - Double or Twin Room with Wellness Package
- Duplex Superior Twin Room
- Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), fishing opportunities, skiing activities, table tennis facilities, darts board, hiking trails accessible, cycling routes, horseback riding, ski equipment storage, ski lessons available, badminton gear, guided walking tours, guided bike tours, special themed dinners, bar happy hour, local culture tours or classes, on-site cooking classes, live music and performances, aerobics sessions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, breakfast served in room, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, pool inflatables and toys, scenic view pool, temperature-controlled/heated pool, sunbeds and beach chairs, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, pedicure services, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, phototherapy/light therapy, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, on-site chapel or shrine, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot, communal outdoor fireplace
Family & entertainment
professional babysitting/childcare, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies