Erowal Bay Retreat Alfresco Dining Serenity, Worrowing Heights

Booking Verification
We operate similarly to hotels; however, since you will be utilising a self-check-in, we require these details digitally via a secure link. Please note that the property requires the following from the main booker ID verification documents within 48 hours after booking: a photo or scan of a valid photo ID that matches the credit card details used to book your reservation, along with a real-time selfie. Your information will be securely stored in accordance with Australian privacy laws. Please note that failure to provide these documents may result in the cancellation of your reservation while upholding the cancellation policy.

Security Deposit
A security deposit is required in the form of a pre-authorisation. This will be collected via a secure link to submit your credit card details. The deposit will not be physically charged unless damages or extra cleaning are reported by our team after check-out.

Cleaning Service
Please note that this property is not serviced like a hotel, and regular housekeeping, including daily cleaning and linen changes, is not included during your stay. However, if you would like to arrange for cleaning services, they are available upon request for an additional fee.

Basic Amenities
A complimentary welcome pack will be provided that includes several single-use items to get you started including tea, coffee, sugar, soap, laundry, and dishwashing supplies. For extended stays, please bring extra provisions.

Noise and Party Policy
This property is located in a residential area. We adhere to a strict noise policy from 10:00 PM to 8:00 AM and appreciate your cooperation in maintaining a peaceful environment. Parties or gatherings are not permitted at this property. Violation of these regulations may result in eviction without a refund of any remaining funds or deposits.该住宿不允许举办男性聚会、女性聚会或类似的聚会。
请您提前告知您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。
该住宿位于居民区，请客人避免制造过多噪音。

我们的住处提供多种住宿选择，以最好地满足您的需求和偏好。以下是可用的房型列表：

• 度假屋

请注意，单个房间的详细可用性和当前价格将在您选择入住日期后显示。