Before your check-in, we will send you your check-in options and where to pick up the keys. Please note that personal check-in with a concierge costs 10€, pending availability.
Once a reservation is confirmed, guests are requested to complete a guest registration form following the legal obligations stipulated by local authorities in Portugal.
We provide the basic amenities for the first use: samples of shower gel, shampoo, soap, toilet paper, kitchen roll, sponge, dishwashing products and bin bag. Please let us know if you need cleaning or extra linen; we will gladly provide an additional charge.
A zero-tolerance smoking policy is enforced at GuestReady - Grey Roof in Vila Nova de Gaia. If our team discovers evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.), we fully reserve the right to charge a €200 smoking fee at a minimum.
For stays longer than 30 nights at GuestReady - Grey Roof in Vila Nova de Gaia, a fair use policy for utilities will apply, with a limit of 80€.
Extra keys at GuestReady - Grey Roof in Vila Nova de Gaia: an additional pair, lost keys, or door opening service is available for 20€.
Extra cleaning with linen: the price of a cleaning fee.
Extra Clothing: 30€ (Towels and sheets for 2pax, i.e. when the sofa bed is not included)At GuestReady - Grey Roof in Vila Nova de Gaia, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At GuestReady - Grey Roof in Vila Nova de Gaia, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At GuestReady - Grey Roof in Vila Nova de Gaia, guests must present a valid photo ID and credit card upon check-in. Kindly note that at GuestReady - Grey Roof in Vila Nova de Gaia, all special requests are subject to availability and may incur additional charges.
At GuestReady - Grey Roof in Vila Nova de Gaia, payment by bank transfer prior to arrival is mandatory. After booking at GuestReady - Grey Roof in Vila Nova de Gaia, the property will contact you with further instructions.
Lift, Non-smoking throughout, Air conditioning
Hiking, Cycling
Key access
Free WiFi! The property offers internet services with free WiFi available in all areas.
Street parking options are available.
From 15:00:00 Until 23:00:00 hours
Until 11:00:00 hours
Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 500.00 EUR. Deposit payment method: card.
Pets are not permitted.
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