Score from 504 reviews
- Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, 77500 Cancún,
Mexico - 
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Highlights
Guest parking available
Indoor leisure pool
Sun-filled terrace
24/7 front desk support
Modern fitness centre
Airport shuttle service
Guest parking availableIndoor leisure poolSun-filled terrace24/7 front desk supportModern fitness centreAirport shuttle serviceDiscover our unique airport transportation service, ensuring a pleasant commencement of your time with us.
Each room offers new towels for your comfort.
Make a reservation and appreciate the convenience of parking on the house.
Experience free, high-speed Wi-Fi throughout your stay.
Enter a romantic space in our double rooms, made to inspire love.
Confirm your room reservation with our streamlined booking tool, boasting in-depth critiques, rich visual galleries, engaging tools, and direct feedback from former customers to assist your evaluation of our services.
JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony Description, photos, price, amenities
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- wardrobe/closet,
- sofa,
- clothes rack,
- tumble dryer (for clothes),
- ironing facilities (iron and ironing board),
- sofa bed,
- hypoallergenic room,
- baby cot/crib,
- air conditioning,
- work desk,
- carpeted floor,
- waste bin,
- safe deposit box,
- iron,
- seating area
- slippers,
- bathtub,
- conditioner,
- hairdryer,
- bathrobe,
- toilet paper,
- body soap,
- private bathroom,
- complimentary toiletries,
- toilet,
- additional toilet,
- bathtub or shower,
- shower,
- shampoo
- pay-per-view channels,
- telephone,
- television (tv),
- flat-screen tv,
- satellite tv channels,
- radio,
- cable tv channels
- dining area,
- coffee machine,
- minibar,
- tea and coffee making facilities
- towels,
- wake-up call/alarm clock,
- wake-up service,
- alarm clock
- terrace,
- view,
- balcony,
- sea view
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- smoke detector
The JW Suites feature a living area and a private balcony with ocean and pool views. They come with luxury furnishings and amenities.
Room size:
JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony - 73 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4 
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony Description, photos, price, amenities
- iron,
- baby cot/crib,
- sofa bed,
- hypoallergenic room,
- seating area,
- air conditioning,
- sofa,
- carpeted floor,
- waste bin,
- ironing facilities (iron and ironing board),
- tumble dryer (for clothes),
- clothes rack,
- safe deposit box,
- work desk,
- wardrobe/closet
- body soap,
- hairdryer,
- shower,
- conditioner,
- slippers,
- private bathroom,
- bathtub,
- toilet,
- bathtub or shower,
- complimentary toiletries,
- additional toilet,
- bathrobe,
- shampoo,
- toilet paper
- television (tv),
- satellite tv channels,
- cable tv channels,
- radio,
- flat-screen tv,
- telephone,
- pay-per-view channels
- dining area,
- tea and coffee making facilities,
- coffee machine,
- minibar
- wake-up call/alarm clock,
- wake-up service,
- alarm clock,
- towels
- terrace,
- balcony,
- sea view,
- view
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- smoke detector
This elegant room with a 13 m² balcony has a separate dining room. The living room is separated from the bedroom by a privacy wall. The marble bathroom with a bath tub and shower also includes an illuminated make-up mirror, 2 bathrobes, slippers and a hairdryer. Other amenities include 24-hour room service, free bottled water, mini bar, wet bar, and 2 TVs.
Room size:
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony - 86 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Club Level for 2 adults, 1 Bedroom Suite, Balcony Description, photos, price, amenities
- clothes rack,
- waste bin,
- baby cot/crib,
- hypoallergenic room,
- safe deposit box,
- seating area,
- sofa,
- ironing facilities (iron and ironing board),
- air conditioning,
- carpeted floor,
- sofa bed,
- tumble dryer (for clothes),
- iron,
- work desk,
- wardrobe/closet
- private bathroom,
- toilet,
- shower,
- bathrobe,
- complimentary toiletries,
- toilet paper,
- additional toilet,
- shampoo,
- hairdryer,
- slippers,
- body soap,
- bathtub or shower,
- bathtub,
- conditioner
- satellite tv channels,
- flat-screen tv,
- telephone,
- pay-per-view channels,
- radio,
- cable tv channels,
- television (tv)
- minibar,
- coffee machine,
- tea and coffee making facilities
- towels,
- wake-up service,
- wake-up call/alarm clock,
- alarm clock,
- executive lounge access (depending on room type)
- balcony,
- sea view,
- view
- upper floors accessible by lift (to room)
- smoke detector,
- carbon monoxide detector
- evening complimentary snacks and drinks in executive lounge (included with room),
- afternoon complimentary snacks and drinks in executive lounge (included with room),
- complimentary breakfast in executive lounge (included with room)
The spacious suite offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit provides 2 beds.
Room size:
Club Level for 2 adults, 1 Bedroom Suite, Balcony - 89 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Ocean View Deluxe King with Balcony Description, photos, price, amenities
- air conditioning,
- safe deposit box,
- tumble dryer (for clothes),
- baby cot/crib,
- work desk,
- clothes rack,
- wardrobe/closet,
- carpeted floor,
- iron,
- waste bin,
- hypoallergenic room,
- ironing facilities (iron and ironing board)
- private bathroom,
- additional toilet,
- bathrobe,
- toilet,
- body soap,
- hairdryer,
- toilet paper,
- bathtub or shower,
- bathtub,
- shower,
- slippers,
- shampoo,
- complimentary toiletries,
- conditioner
- satellite tv channels,
- radio,
- flat-screen tv,
- pay-per-view channels,
- television (tv),
- telephone,
- cable tv channels
- tea and coffee making facilities,
- coffee machine,
- minibar
- wake-up call/alarm clock,
- towels,
- alarm clock,
- wake-up service
- view,
- balcony,
- sea view
- upper floors accessible by lift (to room)
- smoke detector,
- carbon monoxide detector
This spacious room with ocean views is equipped with a flat-screen TV with cable channels, a laptop safe and a mini bar.
Room size:
Ocean View Deluxe King with Balcony - 43 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Premium Ocean View Deluxe King with Balcony Description, photos, price, amenities
- air conditioning,
- waste bin,
- tumble dryer (for clothes),
- hypoallergenic room,
- ironing facilities (iron and ironing board),
- carpeted floor,
- wardrobe/closet,
- iron,
- clothes rack,
- safe deposit box,
- work desk,
- baby cot/crib
- complimentary toiletries,
- additional toilet,
- slippers,
- shower,
- conditioner,
- toilet,
- private bathroom,
- shampoo,
- bathtub or shower,
- hairdryer,
- body soap,
- bathtub,
- bathrobe,
- toilet paper
- satellite tv channels,
- telephone,
- pay-per-view channels,
- radio,
- flat-screen tv,
- cable tv channels,
- television (tv)
- minibar,
- tea and coffee making facilities,
- coffee machine
- alarm clock,
- wake-up call/alarm clock,
- towels,
- wake-up service
- sea view,
- balcony,
- view
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- smoke detector
This room features a private balcony with a view of the ocean.
Room size:
Premium Ocean View Deluxe King with Balcony - 43 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony Description, photos, price, amenities
- carpeted floor,
- tumble dryer (for clothes),
- clothes rack,
- baby cot/crib,
- wardrobe/closet,
- air conditioning,
- iron,
- hypoallergenic room,
- work desk,
- safe deposit box,
- waste bin,
- ironing facilities (iron and ironing board)
- hairdryer,
- shampoo,
- conditioner,
- toilet,
- additional toilet,
- slippers,
- private bathroom,
- bathrobe,
- complimentary toiletries,
- toilet paper,
- bathtub or shower,
- body soap,
- bathtub,
- shower
- telephone,
- television (tv),
- satellite tv channels,
- pay-per-view channels,
- cable tv channels,
- flat-screen tv,
- radio
- coffee machine,
- minibar,
- tea and coffee making facilities
- towels,
- alarm clock,
- wake-up service,
- executive lounge access (depending on room type),
- wake-up call/alarm clock
- view,
- balcony,
- sea view
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- smoke detector
- evening complimentary snacks and drinks in executive lounge (included with room),
- complimentary breakfast in executive lounge (included with room),
- afternoon complimentary snacks and drinks in executive lounge (included with room)
This room offers a private concierge along with sea views and 4 private balconies. This room also gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers complimentary hot buffet breakfast, midday snack, afternoon tea, hors d'oeuvres, dessert, late night snack and complimentary cocktails/non-alcoholic beverages.
Room size:
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony - 42 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront Description, photos, price, amenities
- waste bin,
- carpeted floor,
- work desk,
- safe deposit box,
- sofa bed,
- hypoallergenic room,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- wardrobe/closet,
- iron,
- sofa,
- clothes rack,
- tumble dryer (for clothes),
- air conditioning,
- seating area
- additional bathroom,
- bathtub or shower,
- additional toilet,
- bathtub,
- body soap,
- slippers,
- conditioner,
- toilet paper,
- bathrobe,
- hairdryer,
- private bathroom,
- shower,
- complimentary toiletries,
- toilet,
- shampoo
- telephone,
- cable tv channels,
- television (tv),
- satellite tv channels,
- radio,
- flat-screen tv,
- pay-per-view channels
- tea and coffee making facilities,
- coffee machine,
- minibar
- wake-up call/alarm clock,
- alarm clock,
- towels,
- wake-up service
- sea view,
- balcony,
- view,
- terrace
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- smoke detector
The spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath. The unit provides 2 beds.
Room size:
Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront - 86 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Club Level for 2 adults, Presidential Suite Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- iron,
- hypoallergenic room,
- sofa bed,
- clothes rack,
- safe deposit box,
- waste bin,
- seating area,
- tile/marble flooring,
- wardrobe/closet,
- dressing room,
- tumble dryer (for clothes),
- baby cot/crib,
- sofa,
- air conditioning,
- work desk,
- carpeted floor
- toilet paper,
- complimentary toiletries,
- slippers,
- bathrobe,
- conditioner,
- body soap,
- hairdryer,
- bathtub,
- toilet,
- shower,
- bathtub or shower,
- additional bathroom,
- additional toilet,
- spa bath,
- shampoo,
- private bathroom
- television (tv),
- cable tv channels,
- telephone,
- flat-screen tv,
- satellite tv channels,
- radio,
- pay-per-view channels
- full kitchen,
- dining area,
- tea and coffee making facilities,
- minibar,
- coffee machine,
- dining table
- wake-up call/alarm clock,
- alarm clock,
- wake-up service,
- towels
- terrace,
- sea view,
- view,
- balcony
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- smoke detector
- evening complimentary snacks and drinks in executive lounge (included with room),
- afternoon complimentary snacks and drinks in executive lounge (included with room),
- complimentary breakfast in executive lounge (included with room)
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit provides 2 beds.
Room size:
Club Level for 2 adults, Presidential Suite - 86 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Club Level for 2 adults, 1 Bedroom Larger Suite Description, photos, price, amenities
- waste bin,
- iron,
- sofa bed,
- baby cot/crib,
- safe deposit box,
- hypoallergenic room,
- work desk,
- tumble dryer (for clothes),
- seating area,
- sofa,
- carpeted floor,
- clothes rack,
- wardrobe/closet,
- air conditioning,
- ironing facilities (iron and ironing board)
- private bathroom,
- bathrobe,
- complimentary toiletries,
- conditioner,
- body soap,
- hairdryer,
- shampoo,
- shower,
- toilet,
- additional toilet,
- additional bathroom,
- bathtub,
- toilet paper,
- bathtub or shower,
- slippers
- cable tv channels,
- flat-screen tv,
- television (tv),
- satellite tv channels,
- telephone,
- radio,
- pay-per-view channels
- minibar,
- tea and coffee making facilities,
- coffee machine
- wake-up call/alarm clock,
- wake-up service,
- executive lounge access (depending on room type),
- alarm clock,
- towels
- balcony,
- terrace,
- view,
- sea view
- upper floors accessible by lift (to room)
- smoke detector,
- carbon monoxide detector
- afternoon complimentary snacks and drinks in executive lounge (included with room),
- evening complimentary snacks and drinks in executive lounge (included with room),
- complimentary breakfast in executive lounge (included with room)
This room gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers: 5 daily food and beverage presentations at Club 91 Lounge.
Room size:
Club Level for 2 adults, 1 Bedroom Larger Suite - 86 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 4
Ocean View Deluxe Double with Balcony Description, photos, price, amenities
- tumble dryer (for clothes),
- clothes rack,
- work desk,
- baby cot/crib,
- air conditioning,
- ironing facilities (iron and ironing board),
- iron,
- safe deposit box,
- wardrobe/closet,
- waste bin,
- carpeted floor,
- hypoallergenic room
- conditioner,
- bathtub,
- hairdryer,
- toilet,
- toilet paper,
- body soap,
- additional toilet,
- complimentary toiletries,
- shower,
- shampoo,
- slippers,
- bathtub or shower,
- bathrobe,
- private bathroom
- radio,
- cable tv channels,
- television (tv),
- satellite tv channels,
- flat-screen tv,
- telephone,
- pay-per-view channels
- coffee machine,
- tea and coffee making facilities,
- minibar
- wake-up call/alarm clock,
- wake-up service,
- towels,
- alarm clock
- balcony,
- sea view,
- view
- upper floors accessible by lift (to room)
- smoke detector,
- carbon monoxide detector
The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit is furnished with 2 beds.
Room size:
Ocean View Deluxe Double with Balcony - 43 m2
Bedroom 1 – Double bed
Max persons: 4
Premium Ocean View Deluxe Double with Balcony Description, photos, price, amenities
- baby cot/crib,
- carpeted floor,
- iron,
- work desk,
- ironing facilities (iron and ironing board),
- tumble dryer (for clothes),
- waste bin,
- safe deposit box,
- air conditioning,
- wardrobe/closet,
- clothes rack,
- hypoallergenic room
- conditioner,
- bathtub,
- shower,
- additional toilet,
- bathrobe,
- shampoo,
- bathtub or shower,
- slippers,
- complimentary toiletries,
- hairdryer,
- toilet,
- toilet paper,
- body soap,
- private bathroom
- telephone,
- television (tv),
- satellite tv channels,
- radio,
- flat-screen tv,
- cable tv channels,
- pay-per-view channels
- minibar,
- tea and coffee making facilities,
- coffee machine
- wake-up call/alarm clock,
- alarm clock,
- wake-up service,
- towels
- sea view,
- balcony,
- view
- upper floors accessible by lift (to room)
- smoke detector,
- carbon monoxide detector
The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit provides 2 beds.
Room size:
Premium Ocean View Deluxe Double with Balcony - 43 m2
Bedroom 1 – Double bed
Max persons: 4
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony Description, photos, price, amenities
- wardrobe/closet,
- waste bin,
- carpeted floor,
- iron,
- safe deposit box,
- work desk,
- hypoallergenic room,
- ironing facilities (iron and ironing board),
- clothes rack,
- tumble dryer (for clothes),
- baby cot/crib,
- air conditioning
- additional toilet,
- body soap,
- toilet,
- private bathroom,
- bathrobe,
- hairdryer,
- complimentary toiletries,
- shampoo,
- slippers,
- bathtub,
- shower,
- bathtub or shower,
- conditioner,
- toilet paper
- cable tv channels,
- pay-per-view channels,
- satellite tv channels,
- telephone,
- radio,
- television (tv),
- flat-screen tv
- minibar,
- tea and coffee making facilities,
- coffee machine
- executive lounge access (depending on room type),
- wake-up call/alarm clock,
- towels,
- wake-up service,
- alarm clock
- balcony,
- sea view,
- view
- upper floors accessible by lift (to room)
- smoke detector,
- carbon monoxide detector
- afternoon complimentary snacks and drinks in executive lounge (included with room),
- complimentary breakfast in executive lounge (included with room),
- evening complimentary snacks and drinks in executive lounge (included with room)
This room gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers: 5 daily food and beverage presentations at Club 91 Lounge.
Room size:
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony - 42 m2
Bedroom 1 – Double bed
Max persons: 4
Choose your ideal room at JW Marriott Cancun Resort & Spa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Ocean View Deluxe King with Balcony
- Premium Ocean View Deluxe King with Balcony
- JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony
- Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony
- Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
- Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront
- Club Level for 2 adults, Presidential Suite
- Club Level for 2 adults, 1 Bedroom Larger Suite
- Club Level for 2 adults, 1 Bedroom Suite, Balcony
- Ocean View Deluxe Double with Balcony
- Premium Ocean View Deluxe Double with Balcony
- Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
access to tennis court, scuba diving, snorkeling trips, on-site water sports, beach access
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, special dietary menus (on request), selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, outdoor swimming pool, exclusive private beach, year-round outdoor pool, year-round indoor pool, prime beachfront location, shade umbrellas, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, automated massage chair, fitness activities, group fitness workouts, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, on-site chapel or shrine, rooftop sun deck
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon, convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, entirely non-smoking property, individually controlled air conditioning
Property safety & security
in-room safety deposit box, strategically placed smoke detectors
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas
Social distancing guidelines
strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 12 years old stay free of charge using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationDaily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.
At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsAt JW Marriott Cancun Resort & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at JW Marriott Cancun Resort & Spa, all special requests are subject to availability and may incur additional charges.
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