Score from 1086 reviews
- 109 Madison Drive, Charlestown, 2290 Newcastle,
Australia - 
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Highlights
Swimming pool complex
Complimentary guest parking
Sun-filled terrace
Complimentary wi-fi property-wide
Daily room cleaning service
Comfortable family rooms
Swimming pool complexComplimentary guest parkingSun-filled terraceComplimentary wi-fi property-wideDaily room cleaning serviceComfortable family roomsThe on-site restaurant and bar features a charming outdoor terrace, offering beautiful views of the garden and the city. It's a great spot to unwind after a busy day or enjoy a meal with friends.
Each air-conditioned room is thoughtfully equipped with a flat-screen TV, a small refrigerator, and a private bathroom complete with a hairdryer, shower, and bathtub. You’ll also find tea and coffee making facilities, along with an iron for your convenience.
As for amenities, Mercure Charlestown has something for everyone, with an outdoor pool, a delightful restaurant, and a comfortable deck. If you’re traveling for business, our conference facilities are ready to accommodate you. Don't miss out on dining at The Madison Kitchen + Bar, serving breakfast every morning and delicious dinners six nights a week.
Located just a 10-minute stroll from Charlestown Private Hospital, we're also a quick 10-minute drive from Hunter Stadium and a mere 12 minutes from Civic Theatre Newcastle. Whether you’re here for a getaway or for work, Mercure Charlestown will be your perfect home away from home.
Uncover a tranquil oasis and gaze upon the expansive landscapes from our terrace. For guests prioritizing a pristine, smoke-free environment, our non-smoking rooms align perfectly with their health and comfort needs. Enjoy upscale comfort with our tailored flat-screen TVs in every room for an unmatched experience. Book your stay with us and revel in the amenity of complimentary parking for guests. Experience free, speedy WiFi all over the property. Discover a cozy retreat for two in our double rooms, perfect for romance. Finalize your booking at SleepZon.com and make the most of our distinctive price cuts and exclusive offers straight away!
Rooms: 50
Deluxe Queen Room Description, photos, price, amenities
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- interconnecting rooms available,
- non-feather pillow (synthetic),
- bedside socket,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- iron,
- wardrobe/closet,
- heating,
- waste bin,
- clothes rack,
- carpeted floor,
- travel adapter,
- soundproofed rooms,
- work desk,
- air conditioning
- toilet,
- complimentary toiletries,
- shower,
- body soap,
- bathtub,
- conditioner,
- private bathroom,
- hairdryer,
- toilet paper,
- shower cap,
- shampoo
- cable tv channels,
- television (tv),
- telephone,
- satellite tv channels,
- flat-screen tv
- tea and coffee making facilities,
- electric kettle,
- minibar,
- refrigerator,
- wine glasses
- key card access,
- towels,
- key access,
- bed linen
- garden view
- upper floors accessible by stairs only (to room)
- smoke detector
- individually controlled air conditioning for room
Located on the second level, this air-conditioned room offers cable TV and tea/coffee making facilities. This room has no capacity for additional guests. Please note that this room is accessed via stairs. There is no elevator/lift.
Room size:
Deluxe Queen Room - 26 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Superior Room with Queen and Single Bed Description, photos, price, amenities
- heating,
- waste bin,
- wardrobe/closet,
- air conditioning,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- travel adapter,
- soundproofed rooms,
- work desk,
- clothes rack,
- iron,
- carpeted floor,
- baby cot/crib,
- bedside socket
- complimentary toiletries,
- hairdryer,
- body soap,
- shampoo,
- shower cap,
- shower,
- private bathroom,
- bathtub,
- toilet paper,
- toilet,
- conditioner
- telephone,
- television (tv),
- flat-screen tv,
- satellite tv channels,
- cable tv channels
- electric kettle,
- tea and coffee making facilities,
- refrigerator,
- wine glasses,
- minibar
- bed linen,
- towels,
- key card access,
- key access
- patio
- ground floor unit,
- upper floors accessible by stairs only (to room)
- smoke detector
- individually controlled air conditioning for room
Located on the ground floor, these air conditioned rooms feature a flat-screen TV with cable channels.
Room size:
Superior Room with Queen and Single Bed - 30 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 3
Executive King Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- clothes rack,
- wardrobe/closet,
- work desk,
- iron,
- waste bin,
- travel adapter,
- carpeted floor,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- soundproofed rooms,
- bedside socket,
- air conditioning,
- heating
- body soap,
- toilet,
- private bathroom,
- hairdryer,
- shower,
- conditioner,
- toilet paper,
- complimentary toiletries,
- shampoo,
- bathtub,
- shower cap
- television (tv),
- satellite tv channels,
- flat-screen tv,
- cable tv channels,
- telephone
- minibar,
- tea and coffee making facilities,
- wine glasses,
- refrigerator,
- electric kettle
- towels,
- key access,
- bed linen,
- key card access
- balcony,
- garden view
- upper floors accessible by stairs only (to room)
- smoke detector
- individually controlled air conditioning for room
This air-conditioned room has a balcony and a flat-screen TV with cable channels. Tea/coffee making facilities are provided. Please note that there is no capacity for additional guests. Please note that this room is accessed via stairs. There is no elevator/lift.
Room size:
Executive King Room - 26 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Standard Room with Queen and 2 Single Beds Description, photos, price, amenities
- carpeted floor,
- wardrobe/closet,
- air conditioning,
- clothes rack,
- iron,
- baby cot/crib,
- bedside socket,
- soundproofed rooms,
- travel adapter,
- work desk,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- waste bin,
- heating
- complimentary toiletries,
- conditioner,
- shower,
- toilet,
- private bathroom,
- toilet paper,
- shampoo,
- shower cap,
- body soap,
- hairdryer
- flat-screen tv,
- television (tv),
- telephone,
- cable tv channels,
- satellite tv channels
- tea and coffee making facilities,
- dining table,
- minibar,
- wine glasses,
- electric kettle,
- refrigerator
- key access,
- key card access,
- bed linen,
- towels
- ground floor unit,
- upper floors accessible by stairs only (to room)
- smoke detector
- individually controlled air conditioning for room
This family room has a flat-screen TV, cable channels and tea/coffee making facilities.
Room size:
Standard Room with Queen and 2 Single Beds - 35 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 4
Privilege King Room Description, photos, price, amenities
- soundproofed rooms,
- interconnecting rooms available,
- iron,
- bedside socket,
- baby cot/crib,
- sofa bed,
- air conditioning,
- clothes rack,
- heating,
- seating area,
- sofa,
- wardrobe/closet,
- waste bin,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- work desk,
- carpeted floor,
- travel adapter
- hairdryer,
- private bathroom,
- body soap,
- toilet paper,
- conditioner,
- shampoo,
- slippers,
- toilet,
- shower cap,
- shower,
- bathrobe,
- complimentary toiletries
- flat-screen tv,
- cable tv channels,
- television (tv),
- telephone,
- satellite tv channels
- minibar,
- wine glasses,
- tea and coffee making facilities,
- refrigerator,
- electric kettle,
- coffee machine
- towels,
- key access,
- bed linen,
- key card access
- view,
- balcony,
- garden view
- upper floors accessible by stairs only (to room)
- smoke detector
- individually controlled air conditioning for room
This air-conditioned room offers varying garden and city views. It includes a TV with cable channels and tea/coffee making facilities including a coffee machine. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see 'Policies' section). The third guest will be accommodated on a roll-away bed at an additional charge. Please note that this room is accessed via stairs. There is no elevator/lift.
Room size:
Privilege King Room - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Mercure Charlestown
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Queen Room
- Privilege King Room
- Superior Room with Queen and Single Bed
- Executive King Room
- Standard Room with Queen and 2 Single Beds
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
outdoor swimming pool, seasonal outdoor pool, sunbeds and beach chairs, shade umbrellas, main swimming pool, general swimming pool access
Transport & getting around
disabled-access parking
Reception & guest support
quick check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 22:00 hours
Check-outFrom 06:30 Until 10:00 hours
Children and extra bedsChildren from 0 years old pay 30.00 AUD per night using extra bed. Children from 0 to 2 years old pay 15.00 AUD per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 1.00 AUD. Deposit payment method: card.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationAll guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.At Mercure Charlestown, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mercure Charlestown, all special requests are subject to availability and may incur additional charges.
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Frequently Asked Questions (FAQ)
- Deluxe Queen Room
- Superior Room with Queen and Single Bed
- Executive King Room
- Standard Room with Queen and 2 Single Beds
- Privilege King Room
