The Swan Hotel, ステーンズ

Please contact the hotel ahead of time if you are planning to arrive after 22:15 as reception is not manned 24 hours and it may not be possible to gain access.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

All Group bookings of more than 5 rooms require full pre-payment and are non-refundable.
10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.
100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be non-refundable.チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。