Treetops Retreat Katoomba, Katoomba

PAYMENT POLICY:
- Immediate Payment: All reservations require immediate payment at the time of booking.
- Deposit: A 50% deposit is required for bookings made 31 days or more before the arrival date.
- Full Payment: For bookings made 30 days or less before arrival, 100% payment is required at the time of booking.
- Balance Payment: The remaining balance is due 30 days before arrival.
- Refundable Bond: An AU300 refundable bond is payable by credit card 30 days before arrival and is refunded 7 business days after departure.
- Payment Method: All payments must be made by credit card via our payment gateway Stripe.
- Transaction Fee: A non-refundable 2.9% Stripe transaction fee applies to all payments including the bond.
- Statement: Payments will appear as ACCOMMODATE BLUE MOUNT on your bank statement.

CANCELLATION POLICY:
- Standard Cancellations: Cancellations made 31 days or more before arrival incur a non-refundable AU$5.00 channel manager fee. Cancellations made within 30 days before arrival are non-refundable.
- Date Transfers: Changes to booking dates are not permitted within 30 days of the arrival date.
- COVID-19 Lockdown: If travel is prohibited due to a COVID-19 lockdown, bookings can be transferred up to one year in advance with one free date change.
- Event Cancellations: Accommodated is not responsible for cancellations of events, functions, or activities. Such cancellations will be governed by our standard cancellation policy.

DISCLAIMER:
- We endeavour to ensure that our content and images are accurate and up-to-date.
- However, occasional discrepancies may occur due to delays or changes beyond our control.
- We cannot be held responsible for any inaccuracies.Treetops Retreat Katoomba neumožňuje konání rozluček se svobodou ani jiných podobných oslav.